Experience: 4+ years
Job Type: Full-time (Contractual / Freelancing)
Location: Remote
Required Skills: Stripe, Payment Processing, Billing & Payments, Financial Operations
Job Summary:
We are engaging Stripe Specialists to support a project focused on completing and documenting real-world workflows within Stripe. In this role, you’ll use your hands-on Stripe experience to complete realistic payment and financial operations workflows and contribute high-quality interaction data that supports the development of next-generation AI systems.
Scope of Work:
- Complete assigned workflows and tasks within Stripe using practical payment or financial operations experience.
- Navigate Stripe features related to customers, payments, invoices, subscriptions, refunds, disputes, and transactions.
- Complete common payment and billing workflows based on provided instructions.
- Create and manage customers, payments, invoices, subscriptions, refunds, and other relevant records within Stripe.
- Record your screen while completing assigned workflows and clearly demonstrate the steps taken.
- Create realistic prompts and detailed rubrics based on completed workflows.
- Document workflow steps and clearly explain the Stripe tools, features, and actions used.
- Review completed tasks for accuracy and alignment with project guidelines.
- Follow project instructions and quality standards while working independently in a remote environment.
Preferred Qualifications:
- Strong hands-on experience using Stripe in a professional, finance, payments, SaaS, or e-commerce environment.
- Prior Human Data experience, such as data annotation, labeling, RLHF, AI response evaluation, model evaluation, or similar work.
- Current access to Stripe and ability to navigate the platform independently.
- Comfortable recording and sharing your screen while completing Stripe workflows.
- Experience with payments, billing, subscriptions, invoicing, refunds, disputes, or financial operations.
- Familiarity with Stripe Billing, reporting, or other Stripe features is a plus.
- Strong attention to detail and ability to clearly explain workflows and processes.