Frequently Asked Questions
What services does AquSag offer?
AquSag specializes in a wide range of tech services including:
- Custom software development
- Mobile app development (iOS and Android)
- Web application development
- AI/ML solutions
- Dedicated team hiring
- UI/UX design
- Quality Assurance and Testing
- Cloud solutions and DevOps
- Blockchain development
- IoT solutions
We tailor our services to meet the unique needs of startups, small to medium businesses, and large enterprises across various industries.
AquSag has been a trusted name in the tech industry for over a decade. Our team comprises seasoned professionals with expertise in various technologies and domains. We've successfully delivered hundreds of projects across different sectors, consistently meeting and exceeding client expectations.
At AquSag, we follow Agile methodologies for project management, primarily Scrum. This approach allows for flexibility, regular client feedback, and iterative development. We use tools like Jira for project tracking and maintain transparent communication through regular meetings and progress reports.
Absolutely. Our scalable team and resources allow us to handle projects of any size, from small startups to large enterprise solutions. We tailor our approach and team size to match the specific needs and scale of each project.
Quality isn't just a buzzword for us – it's baked into everything we do. We don't just test at the end; we're on it from day one. Our developers do peer code reviews, we run automated tests, and our QA folks put everything through its paces. We're always keeping an eye on security too. It's a bit like building a house – we check every brick as we go, not just when the roof's on.
We believe in transparent, regular communication. Depending on the project and client preference, we typically:
- Schedule weekly video calls or in-person meetings
- Provide access to project management tools like Jira or Trello
- Send detailed weekly progress reports
- Use instant messaging for quick updates (Slack, Microsoft Teams)
- Assign a dedicated point of contact for each client
We're flexible and can tailor our communication style to what works best for you.
Look, we've been in this game long enough to know that surprises can pop up in any project. When they do, we don't panic. We:
- Quickly assess the situation
- Come up with practical solutions
- Communicate openly with the client
- Adjust our approach if needed
- Document lessons learned for future projects
Our experienced team has seen it all, so we're well-equipped to handle curveballs without derailing the project.
We develop mobile apps for all major platforms:
- iOS (iPhone and iPad)
- Android
- Cross-platform (using frameworks like React Native or Flutter)
- Progressive Web Apps (PWAs)
Our team is skilled in both native and hybrid app development, allowing us to choose the best approach for each project's specific needs.
The development time for a mobile app can vary greatly depending on its complexity, features, and scope. A simple app might take 2-3 months, while a complex, feature-rich app could take 6 months or more. During our initial consultation, we provide a more accurate timeline based on your specific requirements.
Yes, we offer comprehensive post-launch support and maintenance services. This includes:
- Bug fixes and performance optimization
- Feature updates and enhancements
- Compatibility updates for new OS versions
- Security patches
- App store management
We offer flexible support packages to suit different needs and budgets.
Absolutely. We provide end-to-end support for app store submission, including:
- Preparing all required assets (screenshots, descriptions, etc.)
- Ensuring compliance with app store guidelines
- Handling the submission process
- App Store Optimization (ASO) to improve visibility and downloads
- Monitoring app performance and user feedback post-launch
We develop a wide range of websites, including:
- Corporate websites
- E-commerce platforms
- Content Management Systems (CMS)
- Custom web applications
- Progressive Web Apps (PWAs)
- Responsive and mobile-first websites
- Landing pages and microsites
Our expertise spans various industries and we tailor each website to meet specific business goals and user needs.
We're proficient in a wide array of web technologies, including:
- Frontend: HTML5, CSS3, JavaScript (React, Angular, Vue.js)
- Backend: Node.js, Python (Django, Flask), PHP, Java, .NET
- Databases: MySQL, PostgreSQL, MongoDB, Redis
- CMS: WordPress, Drupal, Magento
- E-commerce: Shopify, WooCommerce, PrestaShop
- Cloud platforms: AWS, Google Cloud, Azure
We choose the most appropriate technology stack based on project requirements, scalability needs, and long-term maintainability.
We take website security very seriously and implement multiple layers of protection:
- Secure coding practices and regular code audits
- Implementation of HTTPS and SSL certificates
- Regular security updates and patches
- Protection against common vulnerabilities (XSS, CSRF, SQL injection)
- Implementation of Web Application Firewalls (WAF)
- Data encryption at rest and in transit
- Regular backups and disaster recovery plans
We also provide ongoing security monitoring and support to ensure continued protection against evolving threats.
While we don't provide hosting services directly, we offer comprehensive support in setting up and managing hosting solutions. We can recommend suitable hosting providers based on your project's needs, help with server configuration, and ensure optimal performance and security of your hosted website.
Dedicated hiring, also known as staff augmentation, allows you to extend your team with our skilled professionals. You get direct access to our talent pool, choosing developers, designers, or other specialists who work exclusively on your project. This model offers flexibility, cost-effectiveness, and seamless integration with your existing team. Think of dedicated hiring as getting a few extra pairs of hands on deck, but ones that really know what they're doing. You're not just getting a someone to fill a seat – you're getting a pro who'll dive deep into your project. They'll work directly with your team, but with the backup of our whole crew if they need it. It's like having your cake and eating it too – you get top talent without the hassle of hiring full-time.
We offer a wide range of professionals for dedicated hiring, including:
- Software Developers (various languages and frameworks)
- Mobile App Developers (iOS, Android, Cross-platform)
- Web Developers (Frontend, Backend, Full-stack)
- UI/UX Designers
- Quality Assurance Engineers
- DevOps Engineers
- Project Managers
- Business Analysts
- AI/ML Specialists
- Blockchain Developers
Our team comprises both junior and senior-level professionals to suit different project needs and budgets.
We maintain high standards for our dedicated hires through:
- Rigorous screening and technical assessments
- Regular performance evaluations
- Ongoing training and skill development programs
- Clear communication channels between the client and the hired professional
- Project oversight by AquSag's senior management
- Adherence to industry best practices and coding standards
We're committed to providing top-tier talent that seamlessly integrates with your team and delivers high-quality work.
Yes, our dedicated hires can adapt to different time zones to ensure maximum overlap with your team's working hours. We can arrange for flexible schedules or shift timings to accommodate your specific needs and facilitate smooth collaboration.
We respect and protect our clients' intellectual property rights. Unless otherwise agreed:
- All custom code, designs, and other deliverables created for your project belong to you.
- We transfer full ownership rights upon project completion and final payment.
- We maintain strict confidentiality about your project details and innovations.
- We're happy to sign Non-Disclosure Agreements (NDAs) before starting any work.
Our contracts clearly outline IP ownership to ensure there's no ambiguity.
We implement robust measures to ensure data security and confidentiality:
- Strict access controls and authentication mechanisms
- End-to-end encryption for data transmission
- Secure development environments isolated from external networks
- Regular security audits and penetration testing
- Compliance with data protection regulations (e.g., GDPR, CCPA)
- Employee training on data handling and security best practices
- Secure disposal of data when no longer needed
We're committed to maintaining the highest standards of data protection throughout our engagement.
Absolutely. We're always ready to sign NDAs before discussing any project details. We understand the importance of protecting your ideas and business information and treat all client information with the utmost confidentiality.
Our AI/ML services include:
- Machine Learning model development and deployment
- Natural Language Processing (NLP) solutions
- Computer Vision applications
- Predictive analytics and forecasting
- Recommendation systems
- Chatbots and conversational AI
- Data mining and analysis
- AI-powered process automation
We tailor our AI/ML solutions to address specific business challenges and opportunities across various industries.
Our approach to AI/ML projects involves:
- Problem Definition: Clearly defining the business problem and desired outcomes.
- Data Collection and Preparation: Gathering, cleaning, and preprocessing relevant data.
- Model Selection: Choosing appropriate algorithms and architectures.
- Model Training and Validation: Developing and fine-tuning models using best practices.
- Integration and Deployment: Seamlessly integrating AI/ML solutions into existing systems.
- Monitoring and Maintenance: Ensuring ongoing performance and making necessary adjustments.
We emphasize explainable AI and ethical considerations throughout the development process.
We've developed AI/ML solutions for various industries, including:
- Healthcare (diagnosis assistance, patient data analysis)
- Finance (fraud detection, risk assessment)
- Retail (customer segmentation, inventory optimization)
- Manufacturing (predictive maintenance, quality control)
- Transportation (route optimization, demand forecasting)
- Marketing (customer behavior analysis, personalized recommendations)
Our team adapts quickly to new domains, leveraging our technical expertise to deliver impactful AI/ML solutions across diverse sectors.
Our payment terms are flexible and depend on the project type and duration:
- For fixed-price projects: We typically require a down payment, followed by milestone-based payments.
- For time and material projects: We bill on a monthly basis for the hours worked.
- For dedicated hiring: We usually invoice monthly for the agreed-upon team size.
Specific payment schedules are outlined in our project proposals and contracts.
We accept various payment methods to accommodate our global client base:
- Bank transfers (SWIFT, ACH, SEPA)
- Major credit cards
- PayPal
- Cryptocurrency (Bitcoin, Ethereum) for certain engagements
We're open to discussing other payment methods that may be more convenient for you.
We may offer discounts for long-term engagements or larger projects. We also occasionally run promotional offers for startups or first-time clients. Feel free to discuss potential discounts with our sales team during the proposal stage.
We strive to provide accurate estimates and stick to agreed-upon budgets. However, if unforeseen circumstances arise:
- For fixed-price projects: We absorb minor overruns. For significant changes in scope, we discuss with the client and may propose a change order.
- For time and material projects: We provide regular updates on hours consumed and alert clients well in advance if we're approaching budget limits.
Transparency is key in our billing practices, and we always aim to find mutually beneficial solutions in case of any budget concerns.